Shipping Policy

Shipping Policy

Welcome to Ackross.com, a trademark of Panchajanya Fashions Pvt Ltd. We aim to provide you with a delightful shopping experience, including a seamless and efficient shipping process. Please read our shipping policy for detailed information:

1. Delivery Services:

• We offer reliable and efficient delivery services for all orders placed on Ackross.com.
• Our delivery services are available to select geographies in India.

2. Delivery Time:

• The delivery time may vary based on your location, product availability, and the delivery slot chosen during checkout.
• We strive to provide accurate delivery estimates at the time of placing the order.

3. Shipping Charges:

• Shipping charges may apply and will be communicated to you during the checkout process.
• Delivery charges are subject to the minimum order size, and you will be informed of any additional delivery charges during the checkout for transactions through the Marketplace.

4. Delivery Address:

• Please ensure that the delivery address provided is accurate and complete to avoid any delivery issues.
• The Company will not be responsible for any delay or failure in delivery arising from inaccurate or incomplete address details provided by the customer.

5. Delivery Restrictions:

• Services on the Marketplace are subject to restrictions based on the business hours and days of third-party sellers.
• Transactions through the Marketplace may be subject to a delivery charge where the minimum order size is not met.

6. Tracking Orders:

• Once your order is dispatched, you will receive a tracking number to monitor the status of your delivery.
• You can track your order through the provided link or contact our customer service for assistance.

7. Delivery Charges for Cancellation:

• If you cancel your order after dispatch or delivery attempt due to incorrect information, additional charges for re-delivery will be borne by you.

8. International Shipping:

• Currently, we only provide shipping services within India. International shipping is not available.

9. Contact Us:

• If you have any questions or concerns about our shipping policy, please contact us at support@ackross.com.

10. Governing & Jurisdiction:

• The shipping policy is governed by the laws of India. Any dispute shall be referred to an independent arbitrator in accordance with the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Bangalore, Karnataka.

We appreciate your trust in Ackross.com, and we strive to make your shopping experience as smooth as possible. If you have any further queries, please feel free to contact us.