FAQs

Frequently Asked Quentions

Registration

You can register by clicking on the “Register” link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

No. Registration on Ackross.com is absolutely free.

Payment

You can pay for your order on Ackross.com using the following modes of payments Cash on delivery, Credit and debit cards (VISA / Mastercard / Rupay), Google pay, Phonepe, Paytm.

Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.

Order Related

The only way you can check the status of your order is by contacting our customer support team.

No you can only order products which are in stock. We try to ensure availability of all products on our website however due to supply chain issues sometimes this is not possible

Product Related

Our bedsheets are available in single, double, and king sizes to accommodate various preferences and mattress dimensions.

Yes, sustainability is a priority for us. We are committed to environmentally conscious practices, and many of our products are crafted with eco-friendly materials.

Care instructions for our products can be found on the product labels and product pages. Most of our items are machine washable, but it’s essential to follow the specific care instructions to maintain their quality and longevity.

Others

Shipping times may vary depending on your location and the shipping method you choose during checkout. We aim to process and ship orders within One-Two business days. For specific delivery times, please refer to our Shipping Information page.

NO, we offering only in India During the checkout process, you can enter your address to check if we deliver to your location.

Yes, you can track your order’s status and delivery through the tracking information provided in the shipping confirmation email. Alternatively, you can log in to your Ackross account to check the order status.

We process orders promptly, but if you need to make changes, please contact our support team immediately. Modifications or cancellations are subject to order status.

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